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Answers
External Storage  Portable
1. What is GStor Wave?
2. How does GStor Wave work?
3. How could I start using GStor Wave?
4. What is 'safe browsing'?
5. Can I use GStor Wave without an active Internet connection?
6. How can I make the personal working environment software run faster?
7. What are the system requirements for using the GStor Wave personal working environment?
8. Can I run Ceedo on a Mac?
9. Does GStor Wave support encryption and/or password protection?
10. Does GStor Wave support file and/or e-mail synchronization?
11. Does GStor Wave support Java?
12. Does GStor Wave support Microsoft Outlook and Exchange?
13. Does GStor Wave support Microsoft Access?
14. Does GStor Wave Support Internet Explorer 7?
15. Can I install Visual Studio on GStor Wave?
16. How do I open the Easy-Access Menu?
17. How do I hide the Compact Bar?
18. How do I restore the Compact Bar after hiding it?
19. How do I eject my GStor Wave drive?
20. How do I exit Ceedo without ejecting my drive?
21. When I click Eject, the personal working environment software seems to close but does not eject the removable drive. Why?
22. How do I run a program I previously installed on my GStor Wave?
23. How do I add a program to my GStor Wave?
24. A program I downloaded from the Programs Directory is not the latest version available. Why?
25. How do I remove a program from GStor Wave?
26. How do I change the GStor Wave options?
27. How do I stop the Welcome screen from opening automatically each time GStor Wave starts?
28. How do I change the name of my removable drive?
29. How do I turn off the automatic updates for the personal working environment software?
30. How do I change the default e-mail client on my Easy-Access menu?
31. How do I change a hotkey?
32. My new ExcelStor hard disk with a USB external box may conflict with another drive, what can I do?
Legacy Product  Desktop
33. How can I use ESTest to test my ExcelStor drive?
34. What do I do if no error message was displayed and no corresponding drive letter appears in the OS?
35. How do I enable Ultra Direct Memory Access (UDMA) capability?
36. Why is my hard drive making clicking noises?
37. The computer system doesn't see the full capacity after installing the drive into an older computer?
38. When installing a drive larger than 64GB in Windows 98SE, FDISK/FORMAT shows the wrong capacity.
39. My computer is not detecting my very large hard drive as the correct size. How can I use it?
40. The transfer speed of my ExcelStor drive is too slow, what is the possible reason?
41. I have installed my new drive, but I can’t access it in Windows Explorer? How can I use the drive?
42. Why does my computer hang or receive error messages on startup?
43. Why is my drive recognized by motherboards that support SATA II and not recognized by some older
44. Why does my drive not power up?
45. Why does Windows recognize the drive as SCSI when it is Serial ATA?
46. How do I verify if my Serial ATA drive is recognized by my system?
47. How can I use my ExcelStor SATA drive to work with Intel ICH5/6/7(R)?
48. My Operating System prompts me to install a SATA HDD driver, where can I download it?
49. How can I find the device driver for my ExcelStor hard disk?
50. Where do I find the Cylinder, Heads, and Sector (CHS) information for my ExcelStor hard disk?
Legacy Product  CE
51. TEST2
Legacy Product  Security
52. What is GStor Plus
53. Which security functions are embedded in the GStor Plus
54. How many IT-Security solutions does the GStor Plus offer
55. To which Interface can the GStor Plus be connected
56. What is the GStor Plus?
57. What is a single chip controller?
58. Which security functions are embedded in the GStor Plus?
59. How many IT-Security solutions does the GStor Plus offer?
60. To which Interface can the GStor Plus be connected?
61. In which capacities is the GStor Plus available?
62. Which operating systems are supported by GStor Plus?
63. Is the GStor Plus also usable in an Apple computer?
64. Where do I find Information about all the different models of the GStor Plus?
65. Where can I purchase the GStor Plus?
66. Which language is used for the menu?
67. Where can I check which version of the secure firmware my GStor Plus has?
68. Do I have to use special setting in the BIOS of my PC to be able to use the GStor Plus?
69. Where can I find the most recent version of the GStor Plus secure firmware?
70. Where can I find the most recent version of the GStor Plus Download?
71. How do the security functions of the GStor Plus differ from the ATA- Security set commands?
72. What are the differences between the RAM-Mode and the Live-Mode?
73. How long does it take GStor Plus to save the status of an operating system?
74. How long does it take GStor Plus to restore the status of a stored operating system?
75. Do I have to save my personal (changed and new) data if I use my GStor Plus in the RAM-Mode?
76. What is the maximum capacity available if the 80 GB GStor Plus is configured with the restore function and only one boot drive?
77. Why is only 40 GB capacity available when using the 80 GB GStor Plus with the restore function and using only one boot drive?
78. Where are the data of the operating system state stored?
79. Where are all data that are produced or changed after the last storing of the operating system state?
80. What is Encryption?
81. Will the Encryption function slow down the PC?
82. At what point is the data encrypted?
83. Can Encryption without password protection refuse GStor Plus data access?
84. Where is the difference between the Encryption function and the User Password of the GStor Plus?
85. What does Multiboot mean?
86. How many Boot-Drives can be configured on a GStor Plus?
87. What is the difference between normal “boot-loaders” and the Multiboot Function of GStor Plus?
88. Can the user decide the number of Boot-Drives?
89. Can the size of the Boot-Drive be defined?
90. What happens with any capacity that is not used for the Boot Drives?
91. Which different types of Passwords does GStor Plus support?
92. At what time will the User Password be entered?
93. At what time will the Master Password be entered?
94. Who can configure and manage GStor Plus?
95. What is a password protected data access?
96. Can a Boot Drive be deleted with the User Password?
97. Can a User Password be set for each of the Multiboot Boot Drives?
98. What are the User and Master Passwords default settings?
99. Can I alter or deactivate the Passwords?
100. Who can alter or deactivate the User Password?
101. Who can alter or deactivate the Master Passwords?
102. What happens if the User Password is lost or forgotten?
103. What happens if the Master Password is lost or forgotten?
104. What is the minimum and maximum number of characters used in a Password?
105. What occurs if a false User Password will be entered repeatedly?
106. What occurs if a false Master Password will be entered repeatedly?
107. Can the GStor Plus works without locking after entries of false Master / User Passwords?
108. Which customers will need the Encryption Function of the GStor Plus?
109. Which customers need the Recovery-Function of the GStor Plus?
110. Is it difficult to install the GStor Plus with its security Functions?
111. Can GStor Plus be used in a Family-PC?
112. Can the GStor Plus be used in Internet Cafes?
113. As a Manufacturer of PC-based machines does it make sense to use the GStor Plus security Functions?
114. What is GStor Desk?
115. Which security functions does the GStor Desk offer?
116. Which properties does GStor Desk offer?
117. To which interface can the GStor Desk be connected?
118. In which capacities is the GStor Desk available?
119. Which data systems are supported by GStor Desk?
120. Which operating systems are supported by GStor Desk?
121. Can the GStor Desk also be used with an Apple Computer?
122. Where can I purchase the GStor Desk?
123. Where can I find the most recent version of the GStor Desk user manual?
124. Which parts are included in the GStor Desk scope of delivery?
125. Which driver is available on the provided CD?
126. Is the GStor Desk ready for use in the delivery condition?
127. Is a Power On/Off Switch available on the GStor Desk?
128. Are LEDs available on the GStor Desk?
129. Is it possible to build another ATA hard disk drive into the GStor Desk case?
130. Warranty period
131. What is Encryption?
132. What is a single chip controller?
133. Will the Encryption function slow down the GStor Desk read/write speed?
134. At what point are the data encrypted?
135. Can data be accessed/read from dismounted GStor Desk media?
136. What does the term “Data Access Authentication” mean?
137. Can the dismounted hard disk drive from GStor Desk be accessed on a usual ATA interface?
138. Are the provided GStor Desk Security Keys ready for use in the delivery condition?
139. Which customers will need the GStor Desk?
140. Can a user without special knowledge operate the GStor Desk?